Ashes & Oak

Cancellation Policy

 

Workshops & Craft Weekends

We understand that circumstances can change and therefore we offer a staggered cancellation policy as follows:

Cancellations made 3 weeks or more in advance of the event date, will receive a 100% refund.
Cancellations made within 1 - 3 weeks will incur a 30% fee.
Cancellations made within 7 days of the event will incur a 40% fee.
Cancellations made within 2 - 6 days will incur a 50% fee.
Cancellations with less that 48hrs notice will incur an 80%fee.

In the event that the organisers are able to fill the cancellation, customers will receive a full refund in all cases.